INFORMATION QUESTIONS

ZENSYS SDN. BHD. (1649089-D)

1. What products does ZENSYS offer?

We offer a wide range of hardware and DIY tools — from hammers, screwdrivers, and hand tools to advanced DIY kits, power tools, and smart accessories for home and professional use.

2. Are ZENSYS products durable and high quality?

Yes! Every product is carefully sourced, tested, and selected to ensure durability, reliability, and performance for all DIY projects.

3. Can I order online and have it delivered?

Absolutely! You can order directly from our website zensys.cc and have your tools delivered to your doorstep.

4. What payment methods are accepted?

We accept major credit/debit cards and secure online payments. Cash on delivery may be available for certain locations — check at checkout.

5. Do you offer product warranties?

Yes. Most products come with manufacturer warranties or quality guarantees. Specific warranty information is provided on each product page.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to monitor the delivery status on our website or the courier’s tracking system.

7. What is the return/exchange policy?

If you receive a defective or wrong product, contact our support team within 7 days of delivery. We will assist with returns, exchanges, or refunds according to our Refund and Returns Policy.

8. How can I contact ZENSYS for support?

You can reach us via:

  • Phone: +017-3895066

  • Email: zensyssb@gmail.com

  • Address: SS-02-20 SKYPOD SQUARE, Persiaran Puchong Jaya, 47100, Puchong, Selangor

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